Exchange Policy

You an exchange an item for a new size, color or style within 7 days from the day you received it (postmarked). The item must be unworn, undamaged and have the original packaging. Your new item will be shipped to you once the old package is received and processed.

If the new item was shipped back for a different size please make sure to email/note/call/msg us that we can have the item ready to ship back. Or simply write a note inside the package.


In the case that the item is no longer available for a new size or color we will credit your account that you have created under our website. Once the item is received and qualifies for exchange (credit does not include shipping fees) Your credit can be used for any other item on the website. Once you have your credit and are ready to purchase your new item log in to your account to purchase ( not as a guest, credit will not be found).


In case you did not create an account please create one and we will find your online and account with your information. if you do not see a credit please don't hesitate to email us back.

Please allow 7 business days from the day you shipped back.


Return Policy (exemption)

Note : ALL ITEMS ARE THOROUGHLY inspected before being shipped out.


ONLY item that qualify for a return for refund are items that you received incorrectly or defective. Items must be new, unused with original packaging. We will also pay for the shipping cost if the return is due to our error.

Your should expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases you will receive a full refund in less time. This time period includes transit time for us to receive your return from the shipper. 


Final Sale Items

  • Jewelry
  • Handbags
  • Shoes
  • Sale Items (PROMO CODE)
  • Accessories 
  • Bodysuits
  • Intimates



We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
usps is our main shipper


Blaclace Shop